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Nos conditions générales de vente

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GENERAL TERMS OF SALE - LE BLANC
1 - Object
2 - Products presentation on the website
3 - Order
4 - Pricing conditions
5 - Payment
6 - Delivery
7 - Retraction and its conditions of exercise
8 - Legal Guarantee
9 - Return Fees
10 - Responsibility
11 - Suspension: Cancellation of your account by the company LE BLANC
12 - Archiving - Proof
13 - Various provisions
14 - Litigation resolution
INTRODUCTION

The General Terms of Sale (GTS) of the company LE BLANC, consisted at the same time of the present Introduction and the clauses which follow the latter, are concluded between on one hand, the company LE BLANC such as described in the document "Legal Notices" and, on the other hand, the Customer indicating the person having placed a purchasing order of a product presented to the sale via the Website " www.leblanc-france.fr " (the Site).

Legal notices as well as all the price-list available on the Website apply to sale contracts concluded via the website, between the company LE BLANC and the Customer. No other contractual condition from documents sent by the Customer can become integrated into the present. Only the express approval of the company LE BLANC relative to the one or other one of these documents will be opposable to him.

The Customer indicates here a consumer, a non-professional or a professional. Nevertheless only the consumer and the non-professional have specific rights in particular detailed in the Code of the consumption. On the contrary, when Products such as defined below are acquired, via the website, professionally, the Customer recognizes that these rights will be questioned.

The Customer declares to have the legal capacity allowing him to contract.
The Internet users nonresidents in France wishing to place an order via the website have to verify if the law which is applicable to them authorizes them to realize this type of deals. The existence of the website can' t be qualified as act of doorstep selling and the contract concluded between the Customer and the company LE BLANC is a contract concluded at a distance.
The translation of General terms of sale in English on the English version of the site to www.leblanc-france.fr is proposed only to facilitate the understanding of the document but has no legal value.

1 - OBJECT

The present GTS has for object to determine the conditions in which is made any act of purchase of one or several Products presented on the website and mentioned in the article 2 below.

2 - THE PRESENTATION OF PRODUCTS ON THE SITE

Products presented on the website, in particular eaux de parfum, soaps, home fragrances, perfumed bags, perfumed hangers, as well as torch cards are distributed by the company LE BLANC (products).
The name of every Product allows to distinguish the essential characteristics from it.
The delivered Product can turn out sometimes slightly different from its presentation on the Site. Without being exhaustive, the differences can result from the quality of color of pictures, from the difficulty revealing on the screen the depiction of the materials, or still from the technical adaptation. These differences can' t be interpreted as defects of conformity and have consequences to cancel the sale, except the cases in which the differences concern an essential characteristic of the Product and affect its quality.

3 - THE ORDER

The Customer can place his order only via the website and in French or English.

3.1 - Identification of the Customer
Via the website, the Customer can place order when he will have proceeded to the opening of an account. The Customer will beforehand have to become identified by declining his address and phone number and, once identified, he can reconnect when he wishes by entering his login composed of his email address and a password which he will have chosen. He can modify the password as he wants in the tab «My account ". This password is strictly personal and must be kept in a confidential way. The Customer recognizes expressly that the seizure of its email address and its password is worth identification from him.

3.2 - Conclusion of the order - doubles click
The sale contract is validly formed when, once seized his email address and its password, the Customer made its order (1st click), was capable of reading and of accepting the GTS, verified the content of its order (all the Products which he wishes to buy), confirmed corrected the possible errors and it by a second click, according to the provisions of the articles 1369-1 - 1369-6 of the Civil code.
The procedure of the double-click is worth consent on behalf of the consumer, non-professional and professional Customer and entail the playability of the sums owed in conformance with the execution of the order by the company LE BLANC.
According to the article L221-14 of the Code of the consumption, any order confirmed by the second click entail an obligation for payment.

3.3 - Confirmation of the sale contract
An e-mail with the GTS will be sent to the email address of the Customer (consumer and not professional) to confirm the conclusion of the contract on a long-lasting support. This email of confirmation will also transmit the number of the order and will allow to resume all the elements which are the object of the general obligation of information, mentioned to articles L221-5 and L221-11 and following ones of the Code of the consumption.

It is, consequently, deeply recommended to the Customer to keep this email of acknowledgement of receipt.

3.4 - Execution of the order - Unavailability of Products
The Company LE BLANC makes a commitment to use the best ways to deliver the orders, but can execute materially this obligation only while stocks last.
In case of unavailability's, the company LE BLANC will inform the Customer as soon as possible.

3.5 - Proof of the deal
Registers computerized, kept in the computer systems of the company LE BLANC in reasonable conditions of security, will be considered as the proofs of the communications, the orders and payments between the parts. The archiving of order forms and invoices is made on a reliable and long-lasting support which can be produced as proof, what the Customer recognizes expressly.
4 - THE PRICING CONDITIONS

4.1 - Currency - VAT - Other taxes
Prices indicated on the website are in euros (€) TTC for the consumers and the not professionals. The applied rate of VAT is the current legal rate in the day of the deal. In case of modification of the amount of the rate of the French VAT, the adaptation of prices including tax will be immediate, without preliminary information.

In case of obvious and unrefined typographical error on the display of the price, the sale can be cancelled by the company LE BLANC or by the Customer.

4.2 - Modification of prices
The company LE BLANC can modify the prices of its Products at any time. However, the modifications will not apply to the orders once the validly formed sale contract (article 3.2).

4.3 - Transport cost and Processing fee
In addition to the price of the Product, the Customer will have to settle on one hand the different expenses of delivery in particular according to the concerned geographical zone, the chosen mode of delivery, the volume and the weight of the parcel and on the other hand, the possible processing fee indicated before the validation of the order by the Customer, during the summary of the basket (second click).

4.4 - Promotional codes
The possible promotional codes communicated with the Customer will be usable only once for the same mailing address and the same name and the first name.

5 - THE PAYMENT

5.1- The payment of the order must be made during the order. The reception of the payment by the company LE BLANC activates the preparation of the order.
Any payment realized by the Customer before the delivery is considered neither a deposit.

5.2- To pay his order, the Customer has the choice to make the payment by bank card or PayPal.

5.2.1- In case of banking payment by check, this one must be emitted by a bank taken up residence in France. For any order of foreign origin, the payment will be to make online by bank card or by PayPal.
The preparation of the command and the shipping of the Product will be handled by the company LE BLANC only when the payment will be valid by the bank.

5.2.2- In case of credit card payment, the Customer recognizes expressly that the communication of its number of bank card to the company LE BLANC is worth authorization of flow of its account up to the total amount corresponding to the ordered Products. The amount of the order will be sold in the shipment of the latter.

The Website benefits from one of the most successful systems of reassurance according to the state of the art and uses the process of encryption SSL (Secure Socket Layer). So, only the bank arranges confidential information (number of card, date of validity) which are inaccessible by any third. In case of refusal of the bank, the Customer will be informed about it by email and the order will automatically be cancelled.

5.2.3- In case of payment by PayPal, payments are directly made on the site of PayPal via pages coded thanks to the protocol SSL (Secure Socket Layer). The Site and the company LE BLANC have on no account access to account ID.

The amount of the order will be sold and registered on the account PayPal from signing of the latter. The registration of the amount of the order on the account PayPal activates the preparation of the order. According to the general conditions of PayPal, the amount of the order will be registered on the bank account of the company LE BLANC on the shipment of the latter.
5.2.4 - The Customer guarantees the company LE BLANC that he arranges necessary authorizations to use the method of payment chosen by him, during the validation of the order form. The company LE BLANC reserves the right to suspend any management of order and any delivery in case of refusal of authorization of credit card payment on behalf of the officially accredited bodies or in case of nonpayment.

The company LE BLANC reserves the right to refuse to make a delivery or to fulfill an order emanating from a Customer who would not have totally adjusted present order or partially a previous order or with whom there is conflict.

5.3 - The company LE BLANC saves himself the possibility of setting up a procedure of check of the orders intended to assure that no person uses the account ID of another person without him/her knowing. Within the framework of this check, he can be asked to the Customer to send by email or by mail to the company LE BLANC a copy of an ID card, a proof of address as well as the copy of the bank card having been of use to the payment (copy both sides by taking care of letting appear only 4 first ones and the last 2 figures of the number on the front and by masking the cryptogram and the complete number of the bank card which can appear there hollow on the back of the card(map)). The order will be validated only after reception and checking of the sent documents.

5.4 - Clause of property reserve
The company LE BLANC keeps the property of Products sold up to the payment of the complete price in main thing and accessories. The non-payment, even partial, can entail the claiming of Products.

6 - THE DELIVERY
6.1 - Method of delivery
The various ways of delivery of the Product put at the disposal of the Customer and their conditions of execution are detailed on the website.
In case of incomplete address, of bad address, of refusal of the parcel by the addressee or of any other lack of information about the place of delivery, the company LE BLANC could not be held responsible for it.
Also, in case of absence of the addressee, the company LE BLANC cannot be held responsible for any damage which the Customer could adduce.

In case of misdirection of delivery, problem of accessibility instead of delivery, or of any other problem pulling the necessity of making a new delivery, this new delivery can be the object of an invoicing in allowable expenses, being understood that only the payment of these additional expenses will allow the new delivery.

6.2 - Country which can be delivered
The detail of the delivered countries is available on the website.
Customs duties or other local taxes either import duties or taxes of State may be due. They will be at your expense and are of your full responsibility both in terms of declarations and of payments in the authorities and/or the competent bodies of your country.

6.3 - Reception of the Product
During his order or afterward before the delivery, the Customer can indicate a third person to receive the Product.

6.4 - Delivery deadlines

6.4.1 - The delivery deadlines begin only from the date of the complete payment of the order. They express themselves in working days and are specified, as a rule, during the order. In a general way, the on-time delivery can intervene only if the Customer filled all contractual obligations to the company LE BLANC.

According to the article L216-1 of the Code of the consumption and for lack of other precision by the company LE BLANC during the order, it will be of 15 days maximum, from the date of realization of the complete payment, in regards to the consumer or non-professional Customer.

6.4.2 - In case of failure to respect deadline, the consumer or non-professional Customer can order the company LE BLANC to run for the new deadline. The formal demand must be sent by registered letter with request of acknowledgement of receipt to the following address: company LE BLANC 7 rue des Prias 27 920 SAINT PIERRE DE BAILLEUL - FRANCE. For lack of execution for this new deadline, the contract can be solved by the sending of a paper according to the same modalities.
6.5 - In case of resolution of the sale contract in the aforesaid conditions, the company LE BLANC makes a commitment to pay off to the consumer or non-professional Customer, all of the paid sums, in 14 days the denunciation of the sale contract.

6.6 - Problems in the delivery because of the transport
Any anomaly concerning the delivery (damage, product being lacking compared with the delivery slip, the damaged parcel, produced damaged) must be necessarily specified on the delivery slip under handwritten shape, accompanied with the signature of the Customer or with the third person to receive the Product (article 6.3).

The Customer or the third person must indicate more precisely his remarks: «box damaged on the left-hand side ", "stripe," track of blow " etc. The indistinct mentions of the type «subject to unpacking / of smooth running " can't be recognized in case of dispute.

So that these reserves are taken into account, the Customer will have to confirm this anomaly by sending to the carrier in 3 working days according to delivery date, a registered letter with acknowledgement of receipt explaining the aforementioned complaints. He will have to pass on copy of this mail by email in: leblanc@leblanc-france.com.

When the Product presents no anomaly, the spare absence does not deprive the consumer Customer or the non-professional of its faculty of retraction. This faculty of retraction is not admitted when the Product was damaged by the Customer and/or did not return to the conditions planned in the article 7 below.

6.7 - Product being lacking in the delivery or the delivery not as per order
If the Customer notices that a Product during the delivery by the carrier is missing or that the parcel is not in accordance with order, he has to contact the company LE BLANC by email in leblanc@leblanc-france.com within manufactured 48 hours following the delivery, by indicating his number of order.
When a Product is missing, the company LE BLANC will deliver the aforementioned Product as soon as possible, free of charge of transport additional fees.
In case of delivery non-as per order, the company LE BLANC will proceed to the refund of the Product according to the procedure described to articles 8 and 9 below.
7 - THE FACULTY OF RETRACTION AND ITS CONDITIONS OF EXERCISE

7.1 - The consumer or non-professional Customer has a deadline of 14 calendar days, from the date reception of the Product by himself or by a third person which he will have indicated (article 6.3) or from the date of reception of the last Product if the order contained several undelivered Products simultaneously, to exercise its right to withdraw, according to the article L221-18 of the Code of the consumption.

7.2 - The consumer or non-professional Customer can exercise this right via the form of retraction proposed in the end of the GTS or via the email expressing clearly his will to retract in leblanc@leblanc-france.fr. The company LE BLANC will acknowledge receipt of the exercise of the right to withdraw, by the sending of an email at the address indicated by the aforementioned Customer.

7.3 This right to withdraw is applied without penalty, with the exception of the expenses of return which are in the exclusive responsibility of the consumer or non-professional Customer.

7.4 - The Product must have returned to post in its original packing and to contain all the accessories supplied with the Product so as to be able to be proposed again in the sale as a new product, for a maximum deadline of 14 days as from the communication of the decision of retraction to the company LE BLANC - 7 rue des Prias 27 920 SAINT PIERRE DE BAILLEUL - FRANCE.

7.5 - Only will be resumed Products sent back as a whole (accessories, labels and included original packings) accompanied with the voucher of printable return on the website and duly filled.

On the other hand, the packaging of the transport can be changed if it is not essential to the packaging and thus to the resale.

Everything Products which will have been used, damaged, or which would not be capable any more of a new marketing will not be paid off.

7.6 - The company LE BLANC makes a commitment to proceed to the refund of the order of concerned products the standard amount of the expenses of delivery will be paid off - by the same way of payment used for the initial deal, except a different instruction expressly specified by the Customer. The refund is programmed during the reception of the Product in perfect condition of resale as specified above, at the address indicated by the company LE BLANC. The refund can be anticipated on production of the proof of the shipping of the Product in general (accessories, labels and included original packing).
7.7- Exclusion from the right to withdraw

According to the article L221-28 of the Code of the consumption, the Customer does not benefit from the right to withdraw for products:
- Susceptible to deteriorate or to expire quickly
- Which were unsealed by the consumer or non-professional Customer, after the delivery andor which can't be sent back for reasons of hygiene or protection of the health

Accordingly, the Customer is alerted on the fact that he can' t make be worth his right to withdraw on products susceptible to deteriorate or to expire quickly. Besides, the Customer cannot either make be worth his right to withdraw on products unsealed by the latter risks for reasons of hygiene or protection of the health of which a new marketing by the company LEBLANC would present for the consumers (ex: knowledges, perfumed bags, perfumed flies).

These dispositions apply without prejudice guarantees planned in the article 8 of the present GST who remain completely applicable.

8- The LEGAL GUARANTEE
8.1 - The legal guarantee Every Product sold benefits from legal requirements of the guarantee of the latent defects (articles 1641 and following ones of the Civil code) and of the legal guarantee of conformity (articles L217-4 to L217-13 of the Code of the consumption). The guarantee is applicable on production of the invoice. The defects or the deteriorations caused by the natural wear or by the non-corresponding use, or still by the modification not planned or specified by the company LE BLANC andor the manufacturer are excluded from the guarantee.

It is reminded that the legal guarantee does not apply when the damage is bound to an external cause in the Product (accident, shock ...) or still because of the Customer such as failure to respect the standards of use of the Product.

8.2- For any request of coverage in conformance with the guarantee, the Customer will have to send an email to the company LE BLANC in leblanc@leblanc-france.com, expressing clearly his will to activate the guarantee and specifying the number of the order. The company LE BLANC will acknowledge receipt, by the sending of an email at the address indicated by the aforementioned Customer. The Product will have to be sent at the following address, accompanied with the voucher of printable return on the website and duly filled:
Company LE BLANC - 7 rue des Prias 27 920 SAINT PIERRE DE BAILLEUL- FRANCE.

For any request of guarantee, the parcel will have to be necessarily accompanied with a copy of the invoice and with an explanatory letter specifying the problem.

9- THE EXPENSES OF RETURN

Exclusively in the case of the legal guarantee, as far as the Product is recognized reached by a latent defect or by a defect of conformity and as far as the guarantee is activated, the expenses of return committed by the Customer for the request of grip in guarantee as well as the expenses of forwarding are chargeable to the company LE BLANC.
On the other hand, in the cases where the guarantee is not recognized or when the Customer operates the right to withdraw, the Product is forwarded at the expense of the Customer.

The cost of the expenses of return was communicated to the Customer before the conclusion of the sale contract.


10 - THE RESPONSIBILITY

The company LE BLANC is responsible by rights for the good execution of the order;

Nevertheless, any bad execution or non-fulfillment due to an attributable cause to the Customer, to the case of absolute necessity or still to the unpredictable and insuperable fact of a third person to the contract can exempt all or part of the responsibility of the company LE BLANC.

11 - SUSPENSION - CANCELLING OF THE ACCOUNT BY THE COMPANY LE BLANC

The company LE BLANC reserves the right to suspend or to cancel the account of a Customer who would violate the measures of the GTS, or in a general way the applicable legal requirements, without prejudice to any damages that the company LE BLANC could request.
Every person whose account would have been suspended or enclosed can't order later or create again account on the site www.leblanc-france.fr without the prior authorization of the company LE BLANC.

12 - ARCHIVING - PROOF

Registers computerized, kept in reasonable conditions of security, will be considered as the proofs of the communications, the orders and payments intervened between the parts.
The archiving of order forms, confirmations of the orders and invoices is made on a reliable and long-lasting support so as to correspond to a faithful and long-lasting copy according to the article 1348 of the Civil code.
Registers computerized by the company LE BLANC will be considered by the parts as proof of the communications, the orders, the payments and deals intervened between the parts.
The Customer will have access to elements archived on simple request in leblanc@leblanc-france.com.
13 - MISCELLANEOUS PROVISIONS

In a general way, the Customer and the company LE BLANC accept expressly the possibility of being exchanged information via email.
The address of correspondence of the company LE BLANC will be leblanc@leblanc-france.com
The GTS can be modified by the company LE BLANC at any time to integrate on one hand, any applicable legislative or case law modification in particular in the e-commerce and, on the other hand, any technical or technological evolution improving the Site.
If any of the conditions of the present GTS is hopeless, it will be considered not written, but will not entail the nullity of all the contractual measures.
Any tolerance or renunciation of one of the Parts, in the application of all or part of the commitments made within the framework of the present GTS, whatever were able to be the frequency and the duration, could not be worth modification of the GTS, nor generate any right.
14 - THE DISPUTE SETTLEMENT

The present GTS is submitted to the French law.
In case of dispute, the consumer or non-professional Customer can opt for a conventional mediation or any other alternative mode of regulation of the conflicts.
If the Customer is a professional, exclusive competence is attributed to the commercial court of Rouen.

Updated on December 5th, 2016

Form of retraction

(Please complete and send back) the present form only if you wish to retract of the contract.)

For the attention of the company LE BLANC-/7 rue des Prias 27 920 SAINT PIERRE DE BAILLEUL - FRANCE leblanc@leblanc-france.com
I / we (*) notifies / notifies to you (*) by the present my / our retraction of the contract concerning the sale of the good(property) (*) / for the service offer (*) below:


Commanded(Ordered) (*):

Received (*):

Name of (of the) consumer (s):

Address of (of the) consumer (s):

Signature of (of the) consumer (s) (only in case of notification of the present form on paper):

Date:

(*) line(cross off) the useless mention(distinction).